Please read these terms and conditions carefully before using Our Service.
Interpretation
Capitalized terms in these Terms have specific meanings. These definitions apply consistently, whether terms are used in singular or plural.
Definitions
For these Terms and Conditions:
Application refers to the software program provided by the Company, downloaded by You on any device, named Health Pal.
Application Store means the digital distribution service operated by Apple Inc.
Affiliate denotes an entity that controls, is controlled by, or is under common control with a party, where "control" means owning 50% or more of shares, equity, or other voting rights.
Company (referred to as "the Company", "We", "Us", or "Our") is Illumeos Technology Limited.
Device means any device that can access the Service, such as a phone or tablet.
Free Trial: A limited period during which you can access a Subscription at no cost.
In-app Purchase: The acquisition of a product, item, service, or Subscription through the Application, subject to these Terms and Conditions and/or the terms and conditions of the Application Store.
Subscriptions: Services or access to the Service provided by the Company to you on a subscription basis.
Service refers to the Application.
Terms and Conditions (also "Terms") are these Terms and Conditions, forming the agreement between You and the Company regarding Service use.
Third-party Social Media Service includes services or content (data, information, products) provided by a third party, which may be displayed or included in the Service.
You refers to the individual or legal entity accessing or using the Service.
These Terms govern your use of the Service and constitute the agreement between You and the Company. They outline the rights and obligations of all users. Your access to and use of the Service depend on Your acceptance and compliance with these Terms. They apply to all visitors, users, and others who use the Service. By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part, You may not use the Service. You must be over 18 to use the Service. The Company does not permit users under 18. Your use of the Service is also conditioned on accepting and complying with our Privacy Policy, which details how We collect, use, and disclose Your personal information. Please read our Privacy Policy before using the Service.
Subscription Period
Certain parts of the Service are accessible only through a paid Subscription. You will be billed in advance on a recurring and periodic basis (daily, weekly, monthly, or annually), depending on the Subscription plan you select at purchase. Your Subscription will automatically renew at the end of each period under the same conditions unless you or the Company cancel it.
Subscription Cancellations
You can cancel your Subscription renewal via your Account settings page or by contacting the Company. No refunds will be issued for fees already paid for the current Subscription period, but you will retain access to the Service until the end of that period. If the Subscription was purchased through an In-app Purchase, cancel the renewal through the Application Store.
Billing
If automatic billing fails, the Company will send an electronic invoice, and you must manually pay the full amount within the specified deadline. For Subscriptions made through an In-app Purchase, billing is handled by the Application Store and follows their terms and conditions.
Fee Changes
The Company may modify Subscription fees at its discretion. Any changes will take effect at the end of the current Subscription period. The Company will provide reasonable notice of any fee changes, allowing you to cancel your Subscription before the change takes effect. Continuing to use the Service after the fee change implies your agreement to pay the new amount.
Refunds
Except as required by law, Subscription fees are non-refundable. Refund requests may be considered on a case-by-case basis and granted at the Company’s discretion. For In-app Purchases, the Application Store's refund policy applies. To request a refund, contact the Application Store directly.
Free Trial
The Company may offer a Free Trial for a limited time at its discretion. You may need to provide billing information to sign up. If you do, you won't be charged until the Free Trial ends. On the last day of the trial, unless you cancel, you will be charged for the Subscription plan selected. The Company reserves the right to modify or cancel Free Trial offers at any time without notice.
All billing and transactions for In-app Purchases are managed by the Application Store and governed by its terms and conditions. For payment-related issues with In-app Purchases, please contact the Application Store directly.
The Service, including its original content (excluding User-provided content), features, and functionality, remains the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress cannot be used without our prior written consent.
Our Service may include links to third-party websites or services not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of these third parties. You acknowledge and agree that the Company is not responsible for any damage or loss caused by or in connection with the use of such third-party content, goods, or services. We strongly advise You to review the terms and privacy policies of any third-party websites or services you visit.
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason, including if You breach these Terms and Conditions. Upon termination, Your right to use the Service will end immediately.
To the fullest extent permitted by law, neither the Company nor its suppliers will be liable for any special, incidental, indirect, or consequential damages (including, but not limited to, damages for loss of profits, data, business interruption, personal injury, or loss of privacy) arising out of or in connection with the use or inability to use the Service, third-party software, or hardware, even if advised of the possibility of such damages. In some jurisdictions, limitations on liability may not apply, and in those cases, liability will be limited to the maximum extent allowed by law.
The Service is provided "AS IS" and "AS AVAILABLE," without any warranties of any kind. The Company, its Affiliates, licensors, and service providers disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company does not guarantee that the Service will meet Your requirements, work with other software, operate without interruptions, or be error-free. The Company also does not warrant that the Service, its content, or communications from it are free of harmful components such as viruses or malware. Some jurisdictions do not allow certain warranty exclusions, so these limitations may not apply to You.
These Terms and Your use of the Service will be governed by the laws of the Country, excluding its conflicts of law principles. Your use of the Application may also be subject to local, state, national, or international laws.
If You have concerns or disputes about the Service, You agree to first attempt to resolve them informally by contacting the Company.
If You are an EU consumer, you will benefit from any mandatory legal provisions of the country where you reside.
If You are a U.S. federal government end user, our Service is classified as a "Commercial Item" under 48 C.F.R. §2.101.
You represent and warrant that (i) You are not located in a country subject to a U.S. government embargo or designated as supporting terrorism by the U.S. government, and (ii) You are not listed on any U.S. government prohibited or restricted parties list.
If any provision of these Terms is found to be unenforceable or invalid, it will be modified to achieve its intended purpose to the extent possible, and the remaining provisions will remain in full force and effect.
Failure to exercise any right or enforce any obligation under these Terms does not constitute a waiver of that right or obligation, nor does it waive any subsequent breaches.
If these Terms and Conditions are translated, the English version will prevail in case of any disputes.
We reserve the right to modify or replace these Terms at our sole discretion. If a revision is material, we will provide at least 30 days' notice before the new terms take effect. The determination of what constitutes a material change is at our discretion. By continuing to use the Service after changes become effective, You agree to the revised terms. If You do not agree, please stop using the Service.
For any questions about these Terms and Conditions, You can contact us:
By email: feedback@illumeostech.com
By visiting this page on our website: www.illumeostech.com